Future Projects
- IT Sweeps
- Improved Billing System
- New Webmail Project
- IT Academic Governance Committee
- IT Administrative Governance Committee
- IT Essentials
- UCM CROPS 3.0
This facilitated retreat was conducted at the request by Chancellor Sung-Mo "Steve" Kang. It was designed to allow an opportunity for campus leaders to reflect on a strategy and desired future for Information Technology (IT) at UC Merced
Information Technology is a key enabler of the campus mission. As one particpant remarked "IT should become the invisible engine that enables success in teaching, research and service.
The goals of the retreat were:
- Establish a set of principles that inform the definition and development of campus-wide IT services.
- Align these IT principles with campus goals.
- Recommend follow-up activities and processes to put these IT principles into action.
Retreat Participants
Chancellor Kang opened the retreat and provided his thought on the importance of IT for the success of the campus andthe need for the retreat. The retreat participants, listed below, were..Click here to read more
Enablers and Barriers
The participants were then asked to identify the environment factors that they felt would prevent or enable the customer vision from being fully.. Click here to read more
Next Steps
Overall, we were pleasantly surprised by many very positive comments about individuals and some IT services. However, a number of widely reported issues surfaced. These are the.. Click here to read more
IT Customer Vision Development
The group began by discussing what truly great IT capabilities for the campus might look like in 5 years time. This was a vigorous and engaging ..Click here to read more
IT Principles
IT principles are high level statements about how IT will be used in the organization to create value. They are clearly articulated choices or statements of direction that the organization has..Click here to read more

